The coffee shop is pretty clean with friendly service. Comparing to other coffee shops, it is pretty quiet and an idea place for students to study or for meetings. Parking can sometimes be an issue. The coffees taste a lot like Starbucks Coffee. Jazz music is played, which can bring peace and quietness to the coffee shop. Wi-Fi signal is pretty fast like their other outlet at Cotton Collection. Universal Plug points are available so that any customer could use their computers. The washrooms are bit too small, but a very clean. The large sink in the washrooms can sometime be a bit inconvenient as it could come in the way, when you open the door. The sandwiches are quite good and sometimes the coffees.