Moon River

Havelock Town, Colombo

Chinese

24 reviews

Anonymous's Review ‹ Back to Moon River

Anonymous User

I'm personally a very disappointed customer.The food maybe good but for me, service is key.No customer loyal or first timer,wants to return to a place that serves you like a nobody.Customers need to be valued,and at Moon River this did not happen.I'm very particular of having the most authentic when it comes to Chinese.However,That's no reason for me to return to a place that does not value me as a customer.I'm saying this because customer is a key reason that a place like a restaurant survives (obviously).Owned by a Chinese living in Sri Lanka, I don't see how when Sri Lanka has given an opportunity to a foreign resident to create something of his own ,that he takes the upper hand and blow off a customer or treat them next to nothing. I go to places for the total experience and here ,that was totally an utter disappointment! I discourage supporting egotistical nut heads who call them selves "entrepreneurs" who don't know squat about marketing or how to treat customers.So yeah!! Not recommending that people go to such a place.