Mount Grill

Dehiwala - Mount Lavinia, Colombo

Chinese Bars & Pubs Multicuisine

10 reviews

Anonymous's Review ‹ Back to Mount Grill

Anonymous User

my self & 2 other old college mates visited MG(after almost 15years) on 12th Mar'15 around 9pm purely to have a go at the signature item hoppers in basket , after having a few beers when it came to ordering food we were told no hoppers to our amazement ! no alert nothing from the staff .. when we ask as to what is available the answer was anything on the menu contradicting that info .. anyway we were finally forced to hv veg fried rice wzout any side dish ..we realized we were beating a dead horse wasting our time .. what i need to highlight here is the attitude of the so called Captain Ebert whom we felt not having any kind of sense running a customer oriented biz , not even a simple sorry from him for spoiling our eve .. further .. this man made a bad comment to some guys seated next to our table on a lady who were there alone & left having food .. we were really shocked him talking like that ..whatever she is , he should hv some decency not to talk like that after all she was a customer to him .. this wl give a bad impression & spoil the image of this iconic place ..

in summary : Ebert need to be given a good training specially to cater to to customer satisfaction if need old customers to patronize this place ..