Anonymous's Review ‹ Back to Pizza Hut
Had the most awful experience last night ,ordering a Pizza.Poor customer service which took 1hr to get the pizza we ordered after a 5 hr long drive from Kandy. They would tell you that it just takes 15 min to get it done initially but even after 45 minutes they would just ignore your presence and carry on, ignoring the customer who is waiting to collect the food. Once checked they realized our pizza was delivered to someone else and still were not bothered to apologies.On the 70 th minute of waiting we got a pizza done at 10:15 pm. We wonder where was the "person in charge' ,we saw at the counter at the time of ordering ???