Sen-Saal, Union Place See all (7) Branches ›366, Union Place, (Colombo 02), Colombo
This restaurant a Patisserie place, and sells fast food and lunch packets to office workers during the week. Portions are generous, and the food is clean and tasty. They also have cakes, eclairs and a small selection of desserts. There is an attached juice bar as well.
- Family Friendly
- Outdoor Dining
- Happy Hours
- Wifi Internet
- Live Performances
- Smoking Area
- Delivery Available
- Parking Area
- Bar Available
- Serves Halal Food
Hey, why don't you write a review ?
I ordered a 2.54kg parchment icing cake and they charged LKR 6,000/-. Which I didn't mind since it was for a loved one and he would be over the moon to have gotten a cake like that for his bday.
When the order was placed, a color printout was given to them and the image also was sent to both their Hyde park and Battaramulla branch- that's where the cakes are been made)
All the specifications were given for the cake.
When we went to pick it up, they had mucked up the cake!!!
1.) The shape of the cake was WRONG
2.) The Logo (Cannon) which was done with parchment was melted
3.) The colors were wrong
4.) "Arsenal" Logo lettering was totally wrong
They had clearly not looked at the image I sent them and the cake was made carelessly!
When I made a fuss, the manager said that the cake was "Close enough" to the design I gave and was trying to put it on me and when I asked if they could fix it they said it cannot be done and that to take the cake and go. Luckily I had all the email correspondence I had with both their Hype park corner branch & Battaramulla branch.
If any of you’ll are looking to give cake orders to these careless idiots please DON’T. They’ll ruin the whole cake and ruin your loved ones bday.
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