TGI Fridays

Colombo Fort, Colombo

Chinese Fast Food Semi Fine Dining Multicuisine

11 reviews

Shashika's Review ‹ Back to TGI Fridays

Shashika Gunasena

First time I went to this restaurant (22/07/2015) with another three friends as there was an offer for HSBC credit card holders. Two of us are HSBC credit card holders. Offer was "Cardholder Dine Free". But have to take at least one person more. So before we order we told them we have two card holders. So could you put two different orders but we will be on same table. Then the waiter said "No. you have to be in two different tables to get the offer". r My friend replied, "We gonna save a table for you. Why cant you make it two different bills?". After manager came and this is how he does talk to customers. "No Dear, you have to be on two different tables to get the offer. This is how bank informed us to do." That was really funny both the offer and the way manager talks "No Dear???". We left the place. I belive staff and manager need a good training of "Customer Relationship" and the "promotions they do."

Atmosphere was average. Chairs are little old and floor doesn't look much cleaned.

Prices were ok.