The Station1/41, Wasala Road, Dehiwala - Mount Lavinia, Colombo
- Outdoor Dining
- Parking Area
- Smoking Area
- Bar Available
- Happy Hours
- Live Performances
- Wifi Internet
- Delivery Available
- Family Friendly
- Serves Halal Food
Hey, why don't you write a review ?
The Most Rude Restaurant Manger Ever
I came to The Station for dinner with my girlfriend on 16.01.2016 at 6 pm. After a bit of persuasion to the waiter, I managed to get a table for two at the beach. As we were not ready for dinner yet, I ordered a couple of fresh juices with a starter.
At approx 7.30pm the Restaurant Manger SAM comes to us, points to his watch and say "your time is up! " He goes on in a very rude tone to say that the table was reserved, we were given only until 7.00 pm and now our time is up (Which I was Not Told) The guests are arriving now you have to go ! I ask whether he is asking me to leave. His reply was "No but you can't stay here !"
We decide not to stay and tell him that we have to leave. Sam shouts to the waiter BRING THE BILL !
On the way out I saw Sam near the exit. I thought to tell him how disappointed I am with the way he treated us. Sam cuts me off in mid sentence calls us "Guys" and say that there is a 3 hour rule that says that you have to spend substantially to remain in the restaurant. Also he says he would have ALLOWED us to stay if we were HEAVY SPENDERS. (We came at 6pm and it was still 7:50pm)
So I ask him, does your service standards to your customers depend on the amount of their bill? If that is the case then suppose I'm a big spender and then what will happen to the people who already reserved the table?
He ignores me and walks away to greet another customer.
I do not know what had come over Sam the Restaurant Manger but it was an Embarrassment and Very Very Bad Experience for me and my girlfriend. What was Sam thinking? I wanted to have a nice seafood dinner and got almost kicked out. At least the good manager Indrajith was there to offer an apology and even another table, which I politely declined. I drove away slowly thinking of another place to eat.
I strongly recommend anyone who's going to visit the place to ask first whether Sam is off for the day or not before getting a table.
If he is there, I suggest you make alternate plans and step away from the place. Also if anyone knows the owner please pm me I would like to inform him as well.
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